Successful optimization of new technology requires two crucial components: an aligned staff and educated patients. Dylan Stevens, MD, and Christine Sykora, practice administrator at Advanced Eye Care, SC, share their strategy for getting their practice on board with the Light Adjustable Lens™ (LAL®/LAL+®). They also discuss how their partnership with Chris Bonsall from Navigate Patient Solutions helped them provide premium pre-education for patients through a human-based approach.